These bas**rds have really p*ssed me off. They are having some sort of billing system swap with the end result being that none of their customers have seen a bill in over 3 months. OK whatever, 2 weeks ago they had the audacity to shut off my service without warning me so I called them up.
Deelow: Why did you cut my phone off?
Some broad in Montreal: Because you haven't paid your bill
Deelow: You haven't sent me a bill
Montreal: I know.
Deelow: WTF? Well, tell me what I owe you and I'll pay it?
Montreal: I don't have that information, we don't have the new system info up yet.
Deelow: Turn my god damn phone on back.
Montreal: OK
So I put $100 on it, not knowing how much I owe...it should have been more than enough to keep them quiet until they get the billing sorted out. I tried to make a phone call today and my phone service is disconected again and it's too late to talk to anyone over there, I still haven't seen a bill. I have been less than impressed with Bell's customer service. There is also an issue with them charging me for a loaner phone when the one I just got from "Bell World" was defective. It's funny this crap was the main reason I left Telus..I almost miss them now.
Anyone else having problems with Bell? Are they good with customer complaints? This is garbage...but at least it's not Enmax.
