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LeftWing · 06-08-2009, 02:40 PM

My iPhone got stolen, I can't begin to derscribe how much that sucked.

So I phoned up Fido and asked what I could do to replace it. They said that since I signed up for the 3G seven months ago, I wasn't eligible to 'upgrade' to another 3G iPhone until 2011. I said that this didn't answer my question, and their agent told me that their policy states that no iPhone can be delivered without a brand new contract. They continued by saying that I was welcome to break my current contract for $400 + $100 (data) and get a new phone straight away for $299, but that I couldn't retain my 6GB of data plan (it would be only 1GB of data/month) and that my monthly rate would increase since their rates had increased since my plan commenced.

I ended up purchasing a new iPhone. Via Kijiji.

So I'm wondering now if Fido/Rogers will stick to their policy and only allow upgrades during the last 6 months of any given contract. I know now that I'll never buy another iPhone from that company again.

06-08-2009, 02:40 PM	#76
LeftWing Powerplay Quarterback Join Date: Nov 2003 Location: My wife's place Exp:	My iPhone got stolen, I can't begin to derscribe how much that sucked. So I phoned up Fido and asked what I could do to replace it. They said that since I signed up for the 3G seven months ago, I wasn't eligible to 'upgrade' to another 3G iPhone until 2011. I said that this didn't answer my question, and their agent told me that their policy states that no iPhone can be delivered without a brand new contract. They continued by saying that I was welcome to break my current contract for $400 + $100 (data) and get a new phone straight away for $299, but that I couldn't retain my 6GB of data plan (it would be only 1GB of data/month) and that my monthly rate would increase since their rates had increased since my plan commenced. I ended up purchasing a new iPhone. Via Kijiji. So I'm wondering now if Fido/Rogers will stick to their policy and only allow upgrades during the last 6 months of any given contract. I know now that I'll never buy another iPhone from that company again.