Quote:
Originally Posted by ken0042
I'm confused- are you on a meter or do they base your usage on the community average? Or is the meter brand new?
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They were basing usage on community average, but a meter has been installed at this house for 2+ years. Enmax blames "a lazy city worker" (direct quote) for not sending them the meter installation info. The 311 lady didn't resort to name calling, but she did just blame Enmax and says it's between the meter installation contractor & Enmax to update the info.
Meanwhile, someone's been overpaying by $60-ish per month the whole time this meter was in place. Just rubs me the wrong way that they can overcharge like this with no repurcussions.