Quote:
Originally Posted by r00t
Just a quick note to clear up the difference between a confirmation and a ticket ...
Your confirmation number will be 6 characters and is what you can use on Spanair and AC to checkin, etc.
Your ticket is a different number ... I believe it's 11 digits and, in this case, it will start with 680 (Spanair's marketing carrier number)
Without boring people on the intricacies of ticketing, basically, once you have a ticket you have taken a seat out of inventory. A confirmation number just means you've got an itinerary and are not guaranteed a seat on the plane.
If you don't have a ticket number, you should definitely call and investigate. The two cases I'm aware of people not being issued tickets are: payment by visa on travelocity.ca and payment by third party credit card (i.e. using a friend's card when the friend isn't actually on the itinerary)
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FYI, having a ticket number isn't a guarantee of a seat. I got a ticket number starting with 680 when I first booked through Orbitz, and they emailed about four hours later to say I didn't really have tickets.