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Old 04-30-2009, 07:01 AM   #15
Rathji
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You have misunderstood my post, I might not have explained myself in great detail because posts that are 4 pages long are not fun to read:
Quote:
Originally Posted by Delgar View Post
You want to end the contract because you moved.
I want to move my service to an area they told me before I moved would be able to receive service. I want to end the contract because I didn't sign a contract for satellite.

Quote:
Now you complain it takes a satellite to get the service to you and you say the satellite service is not competitive in your new market.
Why should I be forced to pay twice as much a month and a huge install fee for a new service that was not what I signed up for?

Quote:
In other words, you want them to pay for the upgraded hardware even though without that hardware you gave them a guaranteed contract, and complain that because now you're in an area where someone else can service you cheaper you should be allowed to break your contract.
This has nothing to do with cheaper service in town. I am willing to pay for what I signed up for.
Quote:
Or you just want them to forgive the money you promised them and let it go, because you moved.
I have no problem giving them the money I promised them, for the service they promised me. How does this contract entitle them to my money without them providing service? Somehow they are automatically in the right for screwing me over and I am automatically in the wrong?

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You didn't sign a month to month contract. You signed a term contract.

You should suck it up, you're the one in breach. Let it go.

Sometimes consumers are just whiny.
Customers can be whiny, especially when lied to. When I called them and asked specifically about this location they promised me it would work. They said that if they could not provide service they would not charge me the cancellation fee. Like an idiot, whining customer, I assumed she was telling me the truth. This isn't the first time they lied to me either, but "since they have no record of it" or "they wouldn't have told me that" I have been forced to deal with.

Quote:
EDIT: Contract extortion is the title of this thread? Lol. How about, "I don't like to pay for my commitments when the company forces me to break them"
Fixed that one for you. I am willing to pay for my service, but being forced to cancel or upgrade it when they told me it could be moved is extortion.

It is not right for a company to be able to do what they have done. Sure, I am at fault to, for not realizing the exact ramifications of the contract, but that shouldn't give the company a free pass to screw me however it wants.
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