On her laptop, you should be able to monitor the status of the wireless connection. What does it say when her connection goes down? When it goes down, can you ping the gateway on the router. (Open a command window and type PING 192.168.0.1 or 192.168.1.1 etc..) Or, just try accessing the admin page for the router when her connection is broken.
I gather that the PC has no problems and is connected to the same router?
If she sits right beside the router, does she still lose her connection?
You can get wireless interference from a variety of sources including dimmer switches, certain types of lighting, or other wireless devices operating on the 2.4ghz spectrum, usually cordless phones.
|