Quote:
Originally Posted by Displaced Flames fan
Will work on this when I get home from work. Thanks for the help guys.
The setup, prior to this, was the same as now with a different router. At some point our cable company installed a modem between the wall outlet and all the peripherals so they could add the HD service and telephone service. Shortly after this, the clients on my network (another PC and a WIRED X-box 360) became unable to connect to the internet.
I know I sound completely inept, but I know the cables are installed correctly (USB cable aside) so that's not the problem. I will follow the steps outlined above this afternoon and let you know how it goes.
Again, since at times I can connect to the internet from any PC in the house (just not at the same time) I can't see the problem being modem, router or NIC. Am I wrong in making that assumption? I think it has to be in my settings somewhere.
Thanks again!
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You don't sound inept, trust me. If you want to know inept ask me how my entertainment center in connected. Or ask my mom why it takes her 20 minutes of coaching on the phone for her to figure out if her router is plugged in. Some of the stuff you are saying is kinda unclear though.
From what you have described it is either your ethernet card (NIC) in the computer or the connection it has to the router (Ethernet cable or port on router). Maybe we have misunderstood the situation though.
When you say you can connect to the internet on any computer in the house, is this before or after you got the new router? Are those computers connected to the router or to the modem? wirelessly or with ethernet?
You said they put in the modem, did you not have a modem before or did they just replace the one that is there?
If the problem is sporadic on all computers, it might be an ISP related issue, especially since the problem materialized after they put in the modem. Bad equipment, Signal level etc. Give them a call, they have tools to figure this stuff out with.