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Originally Posted by driveway
We don't want to hide this, we want to be as up front with it as possible.
This is something we thought about, but there are some problems with it.
1) we're already perceived as being somewhat expensive. For whatever reason people don't think about tips when they think about the price of a meal, even though everyone tips some percentage Upping our prices by 20% we think, would be more negatively impactful than an automatic gratuity.
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You are basically upping the price by 14% with this automatic tipping.
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2) If we increase the price of our food, it ups the amount of tax customers have to pay. We don't want to do this to our customers.
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Well at least someone would be paying taxes, because we all know the government ain't going to see it if it's left in cash on the table.
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3) We don't want the perception that it's the restaurant as opposed to the servers who are benefitting from the automatic tip policy. This would be very hard to show if we simply upped our prices.
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Well people will ask "Why don't you except tips?" the server will just tell them that the company pays us a generous salary vs min. wage + tips.
I'd except that.