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Originally Posted by Nancy
Let me ask you a question: Do you like fuel surcharges and other hidden fees?
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We don't want to hide this, we want to be as up front with it as possible.
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The honest thing to do would be to up the menu prices by 20% and post a "NO TIPPING" sign prominently at the front of the restaurant.
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This is something we thought about, but there are some problems with it.
1) we're already perceived as being somewhat expensive. For whatever reason people don't think about tips when they think about the price of a meal, even though everyone tips some percentage Upping our prices by 20% we think, would be more negatively impactful than an automatic gratuity.
2) If we increase the price of our food, it ups the amount of tax customers have to pay. We don't want to do this to our customers.
3) We don't want the perception that it's the restaurant as opposed to the servers who are benefitting from the automatic tip policy. This would be very hard to show if we simply upped our prices.