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Old 03-06-2009, 10:43 PM   #31
NHL009
Lifetime Suspension
 
Join Date: Jan 2009
Location: Canada
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Quote:
Originally Posted by sclitheroe View Post
The tech hasn't come to my house today as of yet, but when I woke up this morning, it appears that I already have Turbo. Consistent 13 megabit speeds, which is great. My IP address moved to a different subnet as well, so they have made a change on the Telus side already.


On a side note, I'm not sure why Shaw users have to venture into every Telus thread. There are advantages and disadvantages to both services, and even the experience/performance you get seems to vary within the city.

I will grant Shaw users that yes, when their service is humming along, it can be a lot faster, but on average, in my neighborhood, it was not. Telus at 6mbps consistently outperformed Shaw at 10 or 11 (whichever their high end package was 2 years ago), and overall reliability has been much higher as well.
I had no problems with either service. I had TELUS and SHAW at one time before. SOmetimes a rep will say you need a field visit (A Tech come out), but sometimes they are careless. It sounds like all you needed was "Rack Work" where the tech just goes to the Central Office.
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