my problem with buying a car isnt that they make a profit or even if i know how much they make. thats their business, i dont know how much profit anything else I buy produces for the firm I am buying from and i dont care. in fact if they dont make a profit, they wont be there when i need to buy something, so this isnt my issue.
my issue is the BS in the business office.
1) why should i pay an administration fee? thats your cost of doing business, do i pay Safeway a "checkout fee"? well dont they have costs for checking out? i dont know how Auto dealerships justify this.
2) the bartering BS. if you cant say yes, i dont want to negotiate with you. however, its always this crap where they give you their line how they want to get the best price and have to go talk to the manager. meanwhile, i know its a tactic to make the customer sit there longer then neccesary. i want to talk to the person who can say yes, not the go between.
3) so the sales guy tells me what a great product their cars are and the business manager then tries to sell me stuff to protect my seats and undercoating and paint etc ... what happened the quality? the dealer and manufacturer should be applying all those extra's to protect the integrity of their product and it should be built into the final price of the car.
4) i hate the entire negotiation process, the tricks, the mind games and the fact they think you are stupid.
its the most dreaded purchase ever. my simple rule of thumb, if you drive off a lot with a car,you lost. just bring the lube, it makes it easier.
with all due respect to our resident car salesman.
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