Quote:
Originally Posted by Resolute 14
Agreed. Most CSR's and people in similar positions are genuinely surprised when I come along and don't treat them like crap.
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Having worked in customer service i can relate to what you are saying. Generaly one is supposed to treat the customer as politely as possible dispite thier rude behaviour. The few times that i did lose it my boss often said don't worry about, customers like that we don't need.