Im sure the new Jetta drives great, thats expected. I just wish VW had take a bolder step in its design....its known for being a designers car, and I think they simply wussed out this time. I wish they would have gone with a more angular approach as opposed to the bubble route.
As part as the problems, I think the car itself was a problem, but the rude service and customer care at the dealership was awful. They promised one thing, and then simply didnt fix things or fixed the wrong things (like replacing the WRONG airbag).
The customer service with VW's I've found to be extremly poor, especially when you compare it to most Toyota dealerships. If it wasn't for the great driving ability of that car, I dont think we would have kept it very long simply for having to associate with the horrible staff at that place.
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