Quote:
Originally Posted by TurnedTheCorner
I am having a service technician come to the house -- apparently they need to come to the home for the install, and I also have to designate one of my phone jacks to be dedicated to internet service. Not sure of the technical aspects of it. I was also told that 1) the 2wire gateway I have should be fine for this speed, but I am being sent a new Siemens gateway in the mail "just in case", 2) I may be getting slower than advertised speed now due to sharing the phone and DSL service - the microfilters can help but not eliminate these speed issues.
The tech visit is tomorrow, so I'll keep you posted. Good luck with the online ordering, I was too leery to try it myself.
What kind of speed are you getting now? Close to 6?
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My install is scheduled for the 19th, so please let me know how it goes for you. I asked tech support via an email why a tech had to come out, and was told it was due to the "complexity" of the Turbo service. I am guessing that what they do is use the second physical phone line as a dedicated ADSL line, hence the need for a tech to switch the wiring on one jack over to the second line at the wiring block where their cable enters the house.