Quote:
Originally Posted by Traditional_Ale
He paid for X and didn't even come close to getting it.
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And that is the key. If everything in that list was not completed to what would be considered proper by industry standard then he deserves a portion of his money back.
If he has already paid it, I doubt he will see a cent of it, but if he hasn't then he can demand the bill be properly amended to reflect the work done. If the company refuses then you could easily force them to prove they did what they said they were going to.