The store was Sleep Country, and the item was a seriously overpriced mattress.
Quote:
Originally Posted by CaptainCrunch
If you have proof that he told you that the financing went through, and its indicated on the sales receipt that it was fully financed, then its up to the store and the fianance company to work this out. You have what amounts to a signed contract for the purchase financed in full.
In other words, they can pound sand.
Personally I would return the item, request proof of the canceled financing and try to buy it elsewhere.
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Exactly what I did. I demanded they resolve the financing concerns on the spot. When they said they couldn't help me I laughed, canceled the order and explained they had not only lost this sale but any future sales from anyone I knew.
Then she went across the street, got approved for twice the credit, which was still through Citi financial and got a better quality mattress for half the price from the Brick Mattress Store.