A couple christmas' ago, I withdrew $800 cash for my mortgage from RBC, drove directly to ATB and deposited to their ATM. I got my slip showing I deposited the money. A few days later I had a debit memo on my account, saying they took out the $800 from my account. I called and asked for and explanation, and it took forever to get one. Finally they said the envelope was empty. I was livid. Especially at xmas where money is tight. We went directly down to the bank, showed them both my slips, and made them put the money in my bank to cover us. After for calling for months to get it all straightened out, I finally gave up. I never heard about what happened, but will NEVER use an ATM for big amounts of cash again.
|