I went inside a Shell Gas station and used the bank machine. I requested for $60 dollars, and was given two Twenty dollar bills and one five dollar bill, and the receipt showed $61.50 ($1.50 for fee).
So as you can see I am short $15
The bank machine is owned by Scotia Bank, so I called and spoke with a CS representative from Scotia; he told me that the machine should, by tomorrow, automatically credit my account for the shortage, as it will recognize the bill discrepancy.
Once in the past, I withdrew money from an ATM right inside a CIBC, the machine shorted me a twenty, when I went to the teller, my account was already credited. That I can understand, as I’m sure it must count the number of bills it dispenses, but the machine inside the Shell only dispenses in multiple of twenties, so I would assume that there would be no currency smaller then twenties. So I’m thinking the five was in the machine representing as a twenty. So I am sure the machine will think I got the right amount, and I will not get a credit.
I am posting this to see if anyone knows about ATM’s, and if there is something that reads the bills as they are dispensed, and would recognize the error.
If I don’t see any credit, is it worth my while to doing anything about it?
The way I see it is I lost $15, a small amount of money that’s not going to effect me, and if I try and get it back, I will probably be unsuccessful, as I can’t exactly prove it, and now be out bunch of my time.
Has anyone else had any problems with ATM’s?