Just got a Pearl 2 weeks ago and have the opposite results from Deelow - have had no problems. But, in terms of the keyboard, I have big thumbs but have managed to get(hey) by with the Suretype.
In terms of plans, not sure if you are existing customer or new one but their client care is pretty good and if you sign a longer term plan, they may be able to cater a plan to your budget. (See if they throw in things like free incoming / Fave5 / unlimited eves/wkd or increase daytime minutes) Hope that helps.
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