Service in Calgary is terrible. I find it slightly better than in Vancouver, Montreal and Toronto but it's nothing compared to Latin America (where I travel). I can only imagine how good it is in Asia. Europe can be hit and miss. People here are rude, sullen and expect a big tip just for being there, regardless of how bad they serve you.
I've flown with Brazilian airline Varig a few times and on a one hour flight I got an excellent meal, lots of drinks and good care. In North America (both US and Canadian companies), I would get a biscuit on a 5 hour flight. They can think twice if they think I'm going to buy a crappy sandwich for $6. I can't tell you how many times Air Canada has lost my luggage, severely delayed flight times and treated me rudely with their customer service. We really need more options in Canada because like most, unless you're rich you choose price when it comes to air travel, which means Air Canada is our only national option and often cheaper than companies from the US. If I had more money, I would go with a US airline.
In the US I also find the service to be better (NYC, LA, etc) but people FROM the US are extremely rude. It's unbelievable the a-holes that the average New Yorker is - especially those that work in public transportation. People from the US really don't have the same regard for others we have in Canada.
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