Tipping is considered rude in Japan unless it is for personal service.
http://www.japan-guide.com/forum/que...ay.html?0+6974
Personally I think it's a far, FAR better system then the crap we have to put up with in North America. Waiters seem to expect tips and hold food/service at ransom if their customers seem dissapointed (ever seen Waiting?, yeah...). There is no respect for the customer in American/Canadian society. It's reflected in tip jars at coffee shops. Why are there tip jars in coffee shops? Are they giving us service? Will putting a toonie in that jar "insure prompt service"? No, it won't. And yet we are still faced with that damn tip jar.
Heck, we face it on many Interac machines now! And yet, if we do not tip and it is noticed, we get downgraded service. Tipping should not be a norm, it should be an exception.
My word... I'm ranty today.