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Old 11-11-2008, 10:56 AM   #1
The Ditch
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Join Date: Sep 2007
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Default Survey from Westjet

I read an article about a survey Westjest has sent around to some customers asking questions on whether or not they would either, spend $10, or, save $10 for such things as sitting next to a baby.

This list is here (taken from the consumerist, http://consumerist.com/5081977/airli...ay-from-babies )

FEE - $10 more for:
  • Priority boarding (getting on the plane first)
  • Priority disembarking (getting off the plane first)
  • Expedited baggage delivery
  • Priority rebooking in case of flight cancellation
  • Complimentary meals/hotel accommodations when a flight is either cancelled or substantially delayed
  • In-flight Internet access
  • Guaranteed space in the overhead bin
  • In-seat power
  • Premium snack/meal offering
  • A freshly laundered pillow/blanket set that you may keep after the flight
  • An amenity kit with earplugs, eyeshades and toiletries to keep you refreshed on the plane
  • A wait of 10 minutes or less to clear security checkpoints
  • Sitting away from parents traveling with babies/small children
SAVINGS - $10 off for
  • Savings for not checking bags
  • Savings for not earning frequent flier miles
  • Savings for only bringing aboard one small piece of carry-on baggage (e.g., only a purse or computer bag)
  • Savings for being the last to board
  • Savings for using online check-in instead of a kiosk
  • Savings for using either a kiosk or online check-in instead of a human agent
  • Savings for having my checked luggage to be among the last to be delivered
  • Savings for sitting in a middle seat
  • Savings for making no changes to your ticket prior to departure
  • Savings for not getting free water, coffee/tea, juices or soft drinks in flight
  • Savings for having a seat that does not recline
  • Savings to sit close to parents traveling with babies/small children

Now, I would like to know what everyone thinks about this, assuming Westjet might move forward with some of these ideas. I always liked Westjet because they are a no nonsense airline, you get what you paid for and there aren't many hidden charges that will add up. It's interesting to note some of the ways of saving $10 dollars as I really don't need a reclining chair and I don't mind having a middle seat.
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