Which clinic was it fotze?
I wonder if its one of the clinics that is (was) experimenting with rosters or capitation based funding - a set fee for looking after X number of patients.
Probably just a workload issue - not saying that's right.
The link below might help. Each docs listing shows whether they are accepting new patients and their conditions, if any.
List of docs
On one hand I sympathize with docs because they are expected to given top notch service at rock bottom prices - with sometimes insane patient expectations to boot.
But, it's a system they are very involved in designing and they are also one of the most resistent to any change.