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Old 10-17-2008, 10:27 AM   #3
Prototype
 
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Join Date: May 2004
Location: @robdashjamieson
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What would you expect from a shop? They're not in the business to give you a deal, they're in the business to gouge you, and make you think they did you a service.

I took my car in cause my break lights weren't working. I tested all the lights myself, and the lights themselves were fine. They said it was an easy fix, that one of the lights needed to be replaced, and it cost me like $75 (more labour than anything else).

Get back onto Deerfoot, and what's this? Break lights still not working, what a surprise...

I told them the first time that I thought it was some switch at the break itself that was faulty, but they wanted to fix the light. I wanted them to refund the labour, as they refunded the part, but their logic was they still did the work, they should be paid for it. Plus, they charged me for the labour to fix the actual problem.

I'm sure they sit there and wonder why they have the reputation they have.

Long story short... I think you're SOL, unless the parts store you deal with are amazingly nice people.
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