Hedger wasn't anything when she first started, as I've watched her since she was on
The Lofters. I don't think she would be where she is now, if it wasn't for a stop on "Off The Record", and spending time as Jay Onrait's right hand woman. She went from having a stick up her ass, to a saucy, slightly sarcastic personality.
If this is a full time gig for Hextall, give her some time. Some people don't make the jump to national as fast as others.