Quote:
Originally Posted by NuclearFart
I'm a big fan of Westjet myself, and absolutely loathe Air Canada. If the price difference is less than 30$, I'll always go with WestJet.
Westjet is always friendly and actually willing to help if there is ever an issue. AirCanada? I'd say 90% of my customer experience with them has been downright terrible, bordering on rude, and it feels like they really take my business for granted. I also suspect they are cancelling/rescheduling flights at the last minute if they don't have enough passengers/cargo to make it worthwhile for them. I've never had that happen with Westjet, ever.
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I have flown a lot over the past 3 years and, although I am different from seemingly everyone else, I have had nothing but good service from AC.
Personally, I find that people look for good things with WJ because it has some sort of rep as having good Customer Service and look for bad things for AC because of the opposite.
I find Westjet commercials and BS "attitude" that they portray to be annoying to the point that it turns me off of ever flying with them again. The fact they only have economy (I think?) doesn't make me want to fly with them either.