Quote:
Originally Posted by The Ditch
Ha, Ryan Air is a terrible airline, what a joke it was, even though our flights were something ridiculous like $1 than we had to pay fuel costs. We thought the plane was going to fall apart.
Doesn't matter how much you pay, I got bumped from first class from Maui to LA, next flight three days later, no compensation. Airlines have free license to do whatever they want.
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http://en.wikipedia.org/wiki/Ryanair
RyanAir, despite being named worlds least favorite airline and 'having a reputation for being outright nasty' in terms of customer service has seen explosive growth, now close to 50 MILLION passenger trips per year.
Why? Because people say they care about more than price, but then shop based almost only on price.
Only when fares are equal do passengers start considering other aspects of the flight. Often, even $1-$10 can be the difference between one airline and another regardless of other aspects.
Claeren.