[Claeren]

I was never trying to be mean or anything, and I am not trying to defend the industry.

I am sure it sucks for this guy to be in that situation.


My only point is that one behavior (customers chasing the lowest price before all else) has driven profit chasing airlines to offer the lowest price before all else. It is not some accident, they are not trying to screw you. They are offering what you demanded (the lowest price) and trying to do so at some profit (by screwing you out of things you didn't demand up front).

As the CEO of (the massive sized airline) RyanAir said on the BBC, air-customers complain and complain like nothing else but the next time they go to book a seat they always take the lowest fare.

So as CEO he has to offer the lowest fare even if people sometimes get screwed because the vast majority will re-purchase a cheap seat before they will purchase a more expensive seat with less risk of problems.

Airlines did not create the market, they merely reflect it back at you.

There is a reason that Low Cost Carriers (LCCs) have destroyed the Legacy Carriers, again, it is not some accident.

If you think there is actually a market for a full-service ultra-flexible trans-atlantic airline out there you should start one. I will warn you though that 97% (or something like that) of airlines fail.... like Zoom Air!



Claeren.