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Rathji · 09-16-2008, 08:37 PM

Chances are it is a short in the cord someplace, if I had to randomly diagnose the problem given what you have described. I have only a vague idea how the Magsafe charging works so I could be way off base with that. Try doing a google search to identify possible product flaws that are widespread. Also, make some posts on the Apple support boards or call the support number and get some troubleshooting help.

The regardless of what is broken, the thing is broken, be it inside the case, in the power adapter or where ever. Who cares WHY it is broken, but it is broken. You need a new one, and you should not have to pay for it. If you are lucky, it is the cord and you can see if they will swap it with a good one, or just buy a new power supply for you to have in your bag in case you forget one at home. However you are dealing with FutureShop here, so this might be as painful and chewing off your own left testicle, but with the proper tools and motivation you can get it done.

I would demand that it be replaced.

If they refuse to replace or fix what is broken, then ask to return it as defective.

If they refuse to do that, then call your CC company and see what they will do about charging it back since they sold you a defective product.

If none of this works, head to Shoppers Drug Mart and buy one a 32 Oz bottle of AstroGlide and a package of notepads. The lube because you gonna get screwed when they send your laptop in and you get it back in December, and the notepads since you gonna have to take notes on something.

p.s. I hate FutureShop with a passion, and if I was buying a Mac, I would probably order online.

09-16-2008, 08:37 PM	#2
Rathji Franchise Player Join Date: Nov 2006 Location: Supporting Urban Sprawl Exp:	Chances are it is a short in the cord someplace, if I had to randomly diagnose the problem given what you have described. I have only a vague idea how the Magsafe charging works so I could be way off base with that. Try doing a google search to identify possible product flaws that are widespread. Also, make some posts on the Apple support boards or call the support number and get some troubleshooting help. The regardless of what is broken, the thing is broken, be it inside the case, in the power adapter or where ever. Who cares WHY it is broken, but it is broken. You need a new one, and you should not have to pay for it. If you are lucky, it is the cord and you can see if they will swap it with a good one, or just buy a new power supply for you to have in your bag in case you forget one at home. However you are dealing with FutureShop here, so this might be as painful and chewing off your own left testicle, but with the proper tools and motivation you can get it done. I would demand that it be replaced. If they refuse to replace or fix what is broken, then ask to return it as defective. If they refuse to do that, then call your CC company and see what they will do about charging it back since they sold you a defective product. If none of this works, head to Shoppers Drug Mart and buy one a 32 Oz bottle of AstroGlide and a package of notepads. The lube because you gonna get screwed when they send your laptop in and you get it back in December, and the notepads since you gonna have to take notes on something. p.s. I hate FutureShop with a passion, and if I was buying a Mac, I would probably order online. __________________ "Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour." Last edited by Rathji; 09-16-2008 at 08:45 PM.