My girlfriend has this and is constantly complaining about it. Apparently the hard ones fall out of your eye really easily because she's always losing hers. At $200 a pair, that's not something you really want happening, so there's been lots of times where I've helped her comb the bathroom for them... once we even had to take the sink apart when they fell down the drain.
I wear the soft ones and have never had any problems with them.
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