Quote:
Originally Posted by FireFly
Because if they paid the wait staff $15/hour, they have no incentive to care. You'd get crappier service that way. This way, you as the customer decide what value their work was to you. Not a lot of industries have the ability to do that.
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Does that really make sense? Let me give you an example- and let's use you for this example. In your life you have worked in customer service. Would you say that you gave good customer service or just mediocre service? Well, I know the one time you helped me out in your professional capacity your level of service was higher than what my expectations were. I have also gone into other places where employees are not on comission or receive tips and received good service.
And perhaps it would change the kinds of people who apply for serving jobs if tipping was eliminated and the establishment paid them a normal wage; with menu prices to reflect that. What I mean is let's say I wanted to get a second job. One of the jobs I liked doing in the past was bartending. But bars and pubs tend to hire young attractive women, and those women tend to apply because its easy money when you get all those tips. And as much as I like to have an attractive waitress, most of the time I just want my stuff in a reasonable time, and the order to be correct. So once you get rid of the people who are there for the money, maybe more people who want to do that job will apply. And if it's a person who wants that job working as opposed to somebody who just wants cash, maybe the service level would reflect the fact that the person cares.