Quote:
Originally Posted by North East Goon
I went to buy a bike at Bow Cycle, which is on the other end of the city for me. The model I wanted was not on the floor, it was in the basement. No offer of going to get it for me. I bought my bike elsewhere.
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Bow Cycle and the Bike shop tend to hire young twits who really don't know anything about bikes. They just like to ride them. You need to seek out the people who are vested in the company, like Kurt, fransky, Doug, etc. You'll get excellent service. Problem is, people know this. I've sat and waited to talk to Kurt, while 3 of the twits came up to see if I needed help.
Having said that, the shop is excellent. quite often you can just take the bike in and have it back within 15 minutes if it's something minor.
The Bike shop on the other hand, is a joke. Brutal service, and really don't have any knowledge of the product.
Calgary Cycle is, imo the best bike shop in Calgary, hands down. The staff has been the same for years, and Derrick takes alot of pride in his store. It's all higher end bikes, but they also give lifetime service if you buy there...which adds up, if you take your bike in a couple of times a year.