I had the EXACT same thing happen to me this year on my home policy, even down to the companies involved. If had my car insurance with Meloche for years, but they were never as competitive in the condo market and we stuck with ING for awhile after buying our house in '06. Finally this year I got a round to getting a quote fromMEloche on the house and found out it would be about $300 less a year than ING, so we signied up directly with Meloche. When our broker sent us the ING renewal notice, my wife called and said that we didn;t want to renew, then, a couple of months latrer ING sends me a $200 invoice for cancellation for non-payment. My broker gave me the same explanation you got, and ING ended up retroactively cancelling the policy as of the renewal date and waiving the cancellation fee.
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onetwo and threefour... Together no more. The end of an era. Let's rebuild...
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