Sounds like they are basically just trying to screw you.
I'd do the penny thing. They will fully understand your displeasure. Just be a bit careful... while pennies are legal tender, there is no law that says a company has to accept cash for things. Before you did it, if you actually decide to pay the bill, you might want to e-mail her and ask if you can pay in cash - if she's says 'yes', dump the pennies on her.
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