For me, the main factor is per-second billing. I read somewhere a while back that with per-second compared to per-minute, you're saving about 35-40% in total minutes. The other thing is CSR. Each person I've ever had to talk to have been informative, never feeding any BS. My dad has been with Rogers for over 15 years and he hates them. He's only staying because he has a very good plan.
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