Quote:
Originally Posted by RougeUnderoos
How does that work? Once I phoned a hotel and was told the room I was booking would be something like 300 bucks. I said "300 dollars! I was told $159" and the response was "Oh, okay. Then $159 it is". It wasn't a scam or anything, I was told that it was that much by someone else and I just had to say it. Is the staff allowed to just arbitrarily make up the prices as they go?
On a related note, Customer Service and the plumbing at Hotel Arts aren't great. Fresh-cut fingernails on the floor and a cold shower tell me this.
|
Well, I'm not sure about other hotels, the one I worked at, they have different rates for different seasons, and different rates for things like AMA, military, etc. If the room is reserved with a credit card, then it's guaranteed at that the agreed price they booked it at. If they come in as a walk in, then we were flexible in the rates we can charge. Anyways, the hotel I worked at wasn't the greatest, and they weren't getting that much business, so depending on how much rooms we had left, we can go down to a minimum price. At that time it was $65 minimum for walk ins.
Actually, thinking back, we used to do other stupid stuff to rude people. I remember pre-authorizing this one guy's credit card to the max, just because he was being a dink. I mean, it didn't charge anything to the card, it just tied up all his limit on the card for a week, or until he called Mastercard to get it lifted.