Quote:
Originally Posted by Calgaryborn
The problem isn't what the employee is saying. It is how she is saying it. She needs to learn an appropriate way to approach the boss.
If she comes in with the intent of pushing you around you better be prepared to push back. It is a bad precedence to set if you don't. If she refused to do the job relate task I give her then she needs to be fired.
As for reviewing her work week with her: I wouldn't look silly. My purpose in doing that would be to show her that as her boss she is accountable to me firstly and fore mostly. It wouldn't be asked in a accusatory fashion because I wouldn't expect that her performance was bad. The point is: I'm the boss and don't forget that when addressing me.
I wouldn't review her performance with her unless it was apparent that she was coming in with the same inappropriate attitude.
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Have you ever managed people within the Alberta market? Or an even better question would be "Have you ever managed people within the last 10 years?"
You might be the boss, but if you don't smarten up and do your job, the employees have a right to call you out on it. You're the one who is supposed to be leading by example and if you can't handle a little criticism you are going to be losing employees.
People can cross the street and find another job with ease, especially right now in certain industries. With the younger generation in particular, they don't need to be locked into a poor situation anymore with a sh*tty boss - most of them don't have wives or kids/as many responsibilities like they did 20-30 years ago.
My advice to Anna is to fix what you screwed up on this time and make sure you use different verbage if you don't think you can follow through on certain deadlines you promised to said employee next time. Employees have to have faith in management and that they can do the job or you are going to lose them/their respect.
Kind of Ironic, but my current job was created in large part because of people like CB thinking that it is still 20 years ago.