"She does have a point, too. She has been waiting a long time. And there are promises I've made to her I need to follow through on."
Not that this means that she is within reason to be acting the way she is, but perhaps if you had followed up on your obligations, she wouldn't be using the tone?
Again, I understand that being in your position, you have things flying at 100 MPH every minute of the day, but a simple update to her on your promises and their status or why they might be delayed might make her feel better and that she's not being ignored or unappreciated.
Again, she shouldn't be as aggressive as she appears to be, but communication between you and her might result in her behaviour disappearing.
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