Quote:
Originally Posted by Gozer
From what I read, the ticket-salesperson told them it was peanut free. They called back and confirmed it was peanut free. The gate attendant was the THIRD confirmation they received.
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The airline didn't need to make that promise, but they did need to keep it.
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Yeah then I think the parents have a case, they did as much as they reasonably should be expected to have to do to know the flight would be peanut free, though personally I still probably wouldn't have trusted my kid's life to the word of 3 different corporate drones.