Quote:
Originally Posted by Cowboy89
That's done so that the majority of their customers that don't buy anything extra, ie Tim Horton's donuts and coffee, McDonald's Express, Krispy Kreme donuts, potato chips, chocolate bars, slurpies don't crowd the lines at their tils so that impulse purchasers don't balk at long lines. Look up Queing theory. It's also cheaper to run machines at the pumps than to pay an extra few minimum wage employees to run more tills inside to take money from people that aren't even really contribting to the bottom line.
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Okay. So then encouraging fewer walk-ins is a good business practice. Gotcha.
Less eyeballs on that Mountain Scent tree-shaped cardboard air freshener hanging by the counter.
I have no doubt that these places make money selling crap other than gasoline. Some may even make gobs o' dough doing so.
The only bone of contention I have is claims they don't get a cut of fuel sales, however small it may very well be. I don't even begrudge them for doing so.