Quote:
Originally Posted by Reggie Dunlop
Pretty ironic then that "Pay at the Pump" is a growing trend, to the point of being heavily advertised. They're giving customers the option of not setting foot in the store to begin with.
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That's done so that the majority of their customers that don't buy anything extra, ie Tim Horton's donuts and coffee, McDonald's Express, Krispy Kreme donuts, potato chips, chocolate bars, slurpies don't crowd the lines at their tils so that impulse purchasers don't balk at long lines. Look up Queing theory. It's also cheaper to run machines at the pumps than to pay an extra few minimum wage employees to run more tills inside to take money from people that aren't even really contribting to the bottom line.
Also if you need milk and gas at the same time you'd probably do it at the same place irregardless of whether or not you can pay your gas portion of your bill at the pump or not.