[Crispy's Critter]

I use Vonage, and it does say very clearly as you're signing up that 911 would be handled differently. As well I have an Edmonton phone number, but live actually almost 5 hours north of edmonton, so I figured that would cause even more problems in the event of an emergency. Because of this I have the local numbers for the police, ambulance, and fire department on speed dial programmed into my phones. I think this should be stated on the websites as an alternative as well (if not possible, at least a list of those numbers beside every phone), because a lot of people either don't think of doing this, or don't realize that their 911 service will be different.

As far as this goes, very tragic, and hopefully it may spur these voip companies to look into other options for handling 911. Not sure what can be done, but I'm sure their tech's could come up with something.