Quote:
Originally Posted by RougeUnderoos
I'm afraid blogs by ex-Apple employees don't really tickle my fancy.
And I'm jumping to a conclusion because it's an easy conclusion to jump to... calling it the "Genius Bar" is downright goofy. Hyping the name-tag set at the Apple Store as a bunch of highly-trained wizards leads me to the conclusion that the advertising works on some people.
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http://www.tuaw.com/2007/06/02/the-i...nius-training/
"To get your foot in the door you have to pass a test on diagnosing Mac problems, then if selected you're sent to Cupertino for two weeks of training en route to gaining three Apple certifications. Then comes some "real-world" training at Apple Retail headquarters, before finally ending with some on-the-job training at an actual retail Store locations."
They are better trained than most retail staff....which was my original point.