Myself and a coworker were stuck in one of our office elevators for a little over 90 minutes a few months ago. We were trapped with three CGAs from another floor. We tried using the emergency intercom but all we got was a recording. We left a message (our call was important to them) but never got a message back.
Eventually we were able to get hold of someone from our office on our cell phone who called building security who called the elevator company who sent someone over to spring us. The elevator company received no calls from the messaging service at any time and there was heck to pay.
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