Well from looking on the alberta government website they do seem to have broken some rules already. From the site:
A collector may not:
Pursue a non-judgment debt where the last payment or written acknowledgement of the debt is more than six years old
Give any false or misleading information including references to the police or a law firm, credit history, court proceedings, lien or garnishment or imply that the collector or agency is part of a law firm or legal department of the collection agency or client
They've talked about damaging my credit history and this is a debt that's well over 6 years since any contact was made. I got my degree in 98 so this is a decade old.
They're also not doing a number of other things the alberta gov site seems to suggest they should.
But, if I contact them to tell them they're in breech does that trigger the time and validate the claim? They haven't seemed to pursue this further and it's been about 2 months since first they left a message.
Thanks for the input.