Quote:
Originally Posted by DuffMan
No Shaw in St. Albert. that sucks.
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They're in St.Albert, but not in Osoyoos where I'm currently hiding out these days.
I phoned Shaw, and as expected, they said oh yeah you shouldn't have that charge and reversed it. Pretty much par for the course...they will admit their mistake and correct it if you track them down. They also give you the option of leaving a message and calling you back after being on hold for 15 minutes rather than stay on hold for 45 minutes like you do with Bell. I had such bad customer experience with Bell, but in this neck of the woods they're pretty much my option. I just hate to do bussiness with Bell again given how crappy they were the last time.