[Sylvanfan]

I hate their attitude of try to charge you for something you're not using and make you call them to get rid of the charges. Switched from Bell to Shaw and they did this to me (Bell). I even gave them their 30 days and they still claimed I didn't and wanted to bill me for 30 more days. It wasn't until I sent the CRTC on them that they relented and made it so I wouldn't have to pay. Meanwhile I spent 2 hours on hold with their Customer Service reps fighting before they finally fixed this. Of course Shaw offers a promotion to trade in equipment straight accross....well...they still tried to bill me 750 bucks for the equipment...were happy to take that off the bill when I called. But I had to phone and deal with customer service when it was supposed to be part of the promotion. Now...I had to cancel their service because they're not where I currently live, they don't offer it. They were happy to suspend the services in my house on that day...yet they send me a bill for serives for the period of April 1st to April 30th...even though they cut me off on March 21st. Now I have to call them and they'll say oh yeah....we owe you a credit for the 10 days you already paid for and didn't use. Drives me nuts that they all have the same billing practice of ask for anything from the customer and hope he doesn't call to set you straight. Why can't they just bill accurately!!!

Rant over.

Is there anyone in Canada who doesn't do bussiness this way? Now I may have little choice but to go back to Bell which I really don't want to do. Maybe a mail box in Oroville Washington and a DirecTV System is what I need to do.