[SoulOfTheFlame]

Hey guys,

I bought a brand new Inspiron from Dell for my ladyfriend. It arrived today, packaged prettily, and yet when I tried to begin the old first time start up stuff for her...

Blue Screen of Death after Blue Screen of Death.

I've restarted the thing about 20 times already, I get to a different stage along the process every time.. but before I can do basic stuff like get on the internet, the thing lags while doing something before eventually bsod-ing.

Needless to say I'm very dissapointed so far, this my first time going with a company like Dell (i always build my own Pcs but this is a laptop so..)

Anyway, what do the tech geniuses here recommend? Should I demand a replacement? After this initial display, I'm hesitant about trying to get the thing going myself just to have it fail again soon. It seems as if there's a major hardware problem...