These things happen from time to time, they can be hard to plan to prevent.
I work at a Second Cup, and we just ran out of the stuff we need to make chocolate syrup. We can't exactly order 'emergency' syrup packets because they would go bad. Plus we're crammed for space as it is. Just had to tell people that we couldn't make any moccas or hot chocolates.
The way the guy dealt with it is pretty stupid though. I'd probably do what others have suggested and talk to the manager and get some free pizza.
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