How to screw up a good thing
The wife and I quite like the community pizza joint around the corner. We order once a week and get the same thing each time. We like it because it's close and it's also an independant thing run by two guys in their early 20s. I like seeing them succeed and enjoy supporting these types of businesses.
So I order tonight and they screw up my order. They put crap on it that I can't eat so I called them up and let them know. I said I'd bring this one back and get the right one when it was ready. No worries.
The guy admitted he screwed it up. He then went on to say that there was no more pizzas tonight but I could get my next one at 3:00 am when they would have more dough.
I laughed as I thought he was joking and he wasn't. I said that I wouldn't be around at 3:00 so he said "gee, that's too bad" or something like that.
It blew me away. People make mistakes, whatever, fix it. But the attitude when I called him on it blew me the frick away. This was the same order, each week, and I'm guessing he doesn't want the business. Oh well.
I highly doubt we'll be going back and next time we'll order pizza from a big chain for our "date" evening.
__________________
"OOOOOOHHHHHHH those Russians" - Boney M
|